Business Process Services (BPS) Collaboration with TCS is an industry-integrated three-year B.Com program co-designed by Tata Consultancy Services at Bengaluru's Mount Carmel College and St. Joseph's College of Commerce, blending commerce fundamentals with TCS-curated BPS expertise for students and parents targeting India's $50 billion BPM industry employing 1.6 million professionals by 2026, powering BFSI back-offices, fintech claims processing, and global GCC operations. This TCS-endorsed curriculum delivers financial analysis through AP/AR cycle optimization reducing DSO from 75 to 45 days via robotic process automation, financial modeling via Excel BPMN workflows automating P2P cycles saving 35% procurement costs for HDFC suppliers, valuation techniques employing process NPV for RPA implementations yielding 400% ROI within 18 months, and portfolio management balancing captive GCCs (60%) with third-party BPOs (40%) across F&A, banking, insurance domains linking to Finance and Accountancy precision. Core TCS modules—600 hours spanning Six Sigma DMAIC achieving 3.4 DPMO defect rates, Lean principles eliminating 25% non-value activities in retail back-offices, intelligent automation via UiPath for insurance claims adjudication, GRC frameworks ensuring SOX-compliant F&A for Nifty 50 clients, and hyperautomation stacks integrating OCR/NLP/RPA—mirror live TCS Ion operations processing ₹15 lakh crore annual transactions for Citibank/JP Morgan, complemented by mandatory internships at TCS BPM delivery centers earning IIBA ECBA certifications. Extending BPM Industry Integrated foundations and Business Analytics process mining, students master domain-specific simulations handling capital markets trade surveillance, retail customer 360° analytics boosting CLV 28%, and healthcare prior authorizations slashing TAT from 7 to 2 days, fostering financial literacy through TCS faculty-led bootcamps and client case studies like warranty management transformations generating $100M revenue uplift. Graduates secure Process Executives (₹6-11 lakhs starting at TCS BPS), BPM Analysts (₹9-15 lakhs at Genpact), RPA Developers (₹12-18 lakhs at Wipro BPO), or GCC Operations Associates (₹14-22 lakhs at Goldman Sachs), accelerating to Delivery Heads at ₹60 lakhs+ managing Philippines/India hybrids. Boasting 90% TCS pre-placement offers surpassing regular B.Com by 50% salary premium, it synergizes Information Technology DevOps pipelines and Strategic Finance outsourcing models. For students, TCS collaboration ignites corporate immersion through live client workshops; for parents, industry-designed curriculum, autonomous college status, and trillion-dollar BPM exports via GIFT City hubs guarantee seamless employability superhighway—manufacturing operations virtuosos who streamline global processes fueling Viksit Bharat's KPO supremacy.
The BCom Business Process Services (BPS) specialization developed in collaboration with Tata Consultancy Services (TCS) aims to blend academic theoretical knowledge with applied industry competencies by integrating business education and corporate process skills. The curriculum covers traditional commerce subjects including accounting, finance, banking, capital markets, retail, and insurance alongside specialized BPS subjects focused on process management, operational efficiency, customer service, business analytics, and IT-enabled services. Students gain training in problem solving, critical thinking, communication, and teamwork through structured classroom learning and industry-oriented modules. The program stands out for its emphasis on bridging the academia-industry gap through real-world experience facilitated by TCS, ensuring conceptual understanding is complemented with on-the-job training through internships and projects. Key modules incorporate corporate governance, compliance, digital business processes, and service operations management. The multidisciplinary approach prepares students for diverse roles in banking operations, BPOs, retail management, and financial services. Graduates gain industry-relevant skill sets and are positioned for seamless transition into corporate careers, supported by the long-standing mentorship model and placement collaboration with TCS.
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